Resources

A solid, compelling presentation is about more than your sales pitch. Here's what to work on if you want to sell your audience on your...

When presenting change or innovation to customers or employees, it's important to keep in mind these seven steps to help things move...

Even negative feedback can produce positive results when delivered skillfully. Here are three tips to delivering feedback that gets the...

Want to move your company forward? Then teach your employees how to FISH! and watch things change for the better.

The one free change you can make to your business to make you and your customers happier!

Socio-relational capital is changing the way HR departments conduct employee assessments.

Compliance is an essential tool of management in any given organization. Early in the 1990’s, the thriving economy of Japan went in to...

Japan is enjoying its recent economic recovery, but it is diverting Japanese business owners to direct focus on shoring up existing...

On July 18, we began a four-part manga series called “Innovative Aki”. In this series, we depict Aki’s growth through his...

Japan is continuing to increase their employee skills in innovation. American management would do well to incorporate these same techniques.

Involving employees in the creation and implementation of new ideas can pave the way for greater innovation and more success and may even...

Last September, I had the opportunity to travel to Sweden with a delegation from our company. The purpose of the visit was to gain deeper...